Terms of Service

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Last updated: [date]

These terms are an agreement between you and Facilities One LLC (“we”, “us”) for use of Facilities One (the “Service”). By creating an account you agree to them.

1. Your account

You must be at least 18 and able to enter a contract for your business. Keep your password private. You are responsible for activity on your account.

2. Subscription and payment

The Service costs $19.99 per month, plus $9.99 per month for each optional storage add-on. New accounts get a 14-day free trial; you will be charged when it ends unless you cancel first. Subscriptions renew monthly until cancelled. Payments are processed by Stripe. Fees are non-refundable except where the law requires otherwise. We may change prices with at least 30 days’ notice by email.

3. Cancellation

You can cancel anytime from the Billing page; your subscription ends at the close of the current billing period. After it ends your records stay viewable and exportable but read-only. You may delete your account and all its data at any time.

4. Your content

You own the photos, documents and records you upload (“Your Content”). You give us permission to store, process and display Your Content only to provide the Service to you. You confirm you have the right to upload it and that it doesn’t break any law or anyone else’s rights.

5. Acceptable use

Don’t use the Service to store illegal content, malware, or content you don’t have rights to; to attempt to access other accounts; or to overload or disrupt the Service. We may suspend accounts that do.

6. Storage and backups

Each plan includes a storage allowance. We keep earlier versions of each project for 30 days and keep deleted projects in Trash for 30 days, but you are responsible for keeping your own copies of important records, for example by printing or exporting reports.

7. Availability and changes

We work to keep the Service available but don’t guarantee it will be uninterrupted or error-free. We may update features over time.

8. Disclaimer

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement, to the fullest extent the law allows.

9. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim.

10. Termination

We may suspend or end your access if you break these terms or don’t pay. If we discontinue the Service we will give at least 30 days’ notice so you can export your records.

11. Governing law

These terms are governed by the laws of [your state], without regard to conflict-of-law rules.

12. Changes to these terms

We may update these terms and will email you about material changes. Continuing to use the Service after a change means you accept it.

13. Contact

[your support email]